How to Handle a Toxic Employee

If you’ve ever had what you would consider to be a toxic employee, you know how difficult they can be. The definition, “containing or being poisonous material especially when capable of causing death or serious debilitation,” while intended to be referencing a poisonous substance, can also ring true for a poisonous employee who has the potential to cause the “death or serious debilitation” of your practice. A toxic employee’s venom can spread like wildfire through your practice, affecting everyone it touches. Some employees may be more susceptible to “turning to the dark side” with this toxic person than other employees
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5 Strategies for Retaining Quality Team Members

It’s a dog-eat-dog world out there, and as a business owner or practice manager, you have to work hard to keep your best and brightest employees from being gobbled up by other opportunities. Here are five ways to keep your quality employees around for the long haul. 1. Hire Effectively The first step in retaining employees is effective hiring. Interviewing and hiring employees are not easy tasks. Mike Best, president and CEO of MJDesign, once commented about his company’s holiday hiring program, “If the person came in and filled out the application, we basically hired them unless they were followed by
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Handing Off Happily: 3 Tips for Delegating Tasks Successfully

Successful leaders know when–and what–to delegate It would be difficult to find a practice owner who doesn’t believe that labor makes up one of the most significant components of a hospital’s overhead. The cost of staff is one of the most substantial expenses a practice sustains, and while there are practices that are guilty of overworking and underpaying their teams, employees are often underutilized and overpaid for the actual work they are doing. No matter the profession, it’s common for business leaders to be reticent when it comes to delegation. Why hand this off to a subordinate when I know
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